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HP makes printing easy, simple and wireless. Set up your HP printer support to get started.

Need additional help with setup? Visit HP Support

Setting Up your hp printer

For Connecting your wireless hp printer:-

Unpack your printer from the package.
Obey the setup instructions mentioned on the http://123hp-setupus.com website on how to remove packaging.
Plugin the power cord, switch on the printer and introduce print cartridges. Let the printer to go through its start-up ritual, incorporating printing an alignment page, if practical.
Select one of the connection modes illustrated below. If your Hp it and you prefer an Ethernet (wired) connection, then connect it now and jump to installing the printer software.
Ponder: while using an Ethernet connection, the printer’s wireless system gets deactivated.
If you want to print wirelessly without a wireless router, then visit the hp wireless connection article on the web link http://123hp-setupus.com.

Your printer will support at least one of these techniques of connecting with your wireless network:

HP Auto Wireless Connect – It is a technology that enables you to connect your hp printer with your wireless network automatically without attaching any cables or entering your wireless network settings such as your network name or password. Several new Hp Support Assistant will possess this ability throughout the standard software installation process. To use this technique, install the software for your hp support assistant and obey the on-screen instructions. When mentioned, select the “Network (Ethernet/Wireless)” connection type and then hit ‘Yes’, send my wireless settings to the printer (recommended)”. That’s all! Your HP software will perform the rest.

Not every computer or network configuration is compatible with the HP Auto Wireless Connect method. In those cases, an alternate wireless setup method will contribute. For becoming compatible with HP Auto Wireless Connect, the following conditions must satisfy:

Your computer must support Windows Vista or fresher and Mac OS X 10.5 or the latest.
Your computer practices a wireless connection with your network, and the OS is in control of the wireless adapter so that the HP Software can recover the system’s existing network settings.
Your computer connects to your network over 2.4GHz. Ponder: HP Printers don’t support 5.0 GHz networks. You may, however, can connect the printer to your network using other setup methods as long as your router also supports 2.4GHz.
Your computer does not accept a static IP address.
If your printer is in HP Auto Wireless Connect mode, it will stay in this mode for two hours after it gets initially powered on while installation before it connects to a network. NOTE: If the Hp Support Assistant printer remains switched on for more than two hours and the software has not yet tried to connect the printer with your wireless network. You can reset this mode by employing the “Restore Network Settings” or “Restore Network Defaults” choice from the printer control panel.

WPS (Wi-Fi Protected Setup) – WPS has two methods to connect devices over a wireless connection. One is called “pushbutton” mode, and the other is called the “PIN” mode. Pushbutton is the most straightforward method. Here, a description of how to connect using the WPS push button method provided, but not for the PIN method.

For guidance on starting WPS on your printer, consult your HP printer’s guidebook. Nevertheless, some conditions need to meet to use the WPS push button method:

Both your printer and wireless router should support the WPS push button method. For this, refer to your printer and wireless router user manuals.
Your wireless router must possess a physical WPS push button accessible.
Your network should apply WPA or WPA2 security. Most WPS wireless routers will not attach using the WPS method if WEP or any security is not employed.
Many WPS wireless routers will not connect with the WPS method if you are practicing the manufacturer’s defaults for the network name and no protection.

For connecting your wireless printer with your wireless router through WPS:-

Begin the WPS push button method on your printer.
For directions on commencing WPS on your printer, ask your printer’s guidebook.
In 2 minutes, press the WPS button present on your router.

HP Wireless Setup Wizard (products with display) – The Wireless Setup Wizard is what you run from the printer’s control panel.

Be sure you know your network name and your security passwords like WEP, WPA, or WPA2.
On the printer’s control panel, move to the Network menu or touch the wireless icon, and then proceed to settings. Choose the Wireless Setup Wizard, and the Wireless Setup Wizard reveals a list of wireless networks in the area.

Reminder: Settings may be entered by touching a wrench icon, depending on your product model.

Choose your wireless network’s name from the list displayed.
If you can’t detect your wireless network in the list, you can enter it manually by scrolling to the depths of the list. If you are entering the name manually, it must be correct, taking into consideration upper and lower case characters.
Enter your WEP key or WPA security key. You must enter the key or passphrase accurately, considering upper and lower case characters. Your printer will connect with your wireless network. If it does not connect, you are permitted to print a Wireless Network Test report that will assist you in identifying what is wrong.

USB setup of wireless (Products without display) – Printers without having a touch display can apply this wireless setup method during the printer software installation. Throughout this process, you will temporarily join a USB cable between the computer and the printer. It’s essential that you attach and detach the USB cord only when requested by the software, which will supervise you in configuring your printer’s wireless connection.

In some instances, the software may automatically discover your wireless settings for you. For connecting your wireless printer with your wireless router utilizing USB setup of wireless, proceed to Installing Printer Software.

How to Install the printer software?

To guarantee that you have the latest software, we recommend that you download software for your HP printer and computer. Make sure you pick the software that endeavors for both your computer OS and your Hp Support Assistant printer model. The computer on which you are installing the printer software must connect with the same network that you connect with the printer.

Obey the on-screen guidance until you get asked for Connection Type.
Choose either “Through the Network“, “Network“, or “Wireless” when requested.
- The expression will depend on the version of the software you are installing.
- In some circumstances, the software may automatically detect your wireless settings for you.
Track the on-screen instructions for faultlessly achieving the installation of the software for your printer.

If you have already connected the printer to your network and are currently installing the software, the printer will discover automatically within the installation process. Mark that the computer you are installing the software on must connect to the same network as the printer.

Sometimes the software has trouble locating the printer over the network. If this occurs, you will have an opportunity to do an “advanced search” for the printer utilizing the printer’s assigned IP address. You can also discover the IP address by printing either the Wireless Network Test report or a Network Configuration page. For printers with touch displays, the IP address should get exposed on the screen when the wireless ICON or button is touched.

If this is your printer’s (without a display) first-time installation and you are employing the USB setup of the wireless method, then the software will not be able to detect the printer on the network. You will receive directions by creating a wireless connection for the printer. You will momentarily attach a USB cable between your Hp Support Assistant printer and your PC. Do not connect the USB cable till the software commands you. The computer you are installing the printer software must get connected to the same network in which you are connecting the printer.

Connecting to your printer without using a wireless router or access point

You can easily create a wireless network connection directly with your printer without using a wireless router or access point. For this, features are available recognized as HP wireless direct and Wi-Fi Direct.

HP wireless direct and Wi-Fi Direct:- HP wireless direct and Wi-Fi Direct are features that let your Wi-Fi enabled devices (for example- smartphones, tablets, or computers) establish a wireless network connection straight to your printer without adopting a wireless router or access point. You connect to your printer’s Hp Support Assistant wireless direct or Wi-Fi Direct signal, in the same manner, you connect with your Wi-Fi furnished device to a new wireless network or hotspot.

From a computer, smartphone, or tablet viewpoint, being connected to Hp Support Assistant wireless direct or Wi-Fi Direct seems identical as being connected to a conventional wireless network that has the HP printer previously connected. A print application for mobile phones and tablets or a printer software for a computer must get installed for using the printer over the HP wireless direct or Wi-Fi Direct connection.

Neither HP wireless direct nor Wi-Fi Direct can produce an internet connection for the attached devices. However, a Wi-Fi Direct may authorize your mobile device to sustain a simultaneous Wi-Fi connection with the web.

How to connect to HP wireless direct or Wi-Fi Direct?

Execute the following steps to connect your mobile device or computer:

Activate HP wireless direct or Wi-Fi Direct from the printer’s control panel.
On your mobile device or computer, assure that the Wi-Fi radio on and then connect to HP wireless direct or Wi-Fi Direct in a similar manner as you would for any other Wi-Fi network. Notice that the name format used by HP wireless direct and Wi-Fi Direct are not the same. Refer to the table mentioned above on the website http://123hp-setupus.com.
If you turned Hp Support Assistant wireless direct on with security, provide the WPA2 password when provoked by your mobile device or computer. Observe that Wi-Fi Direct always uses a WPA2 password and cannot be activated without WPA2 security.
If you haven’t done it yet, you should install the printer software for your computer. Select “Wireless” for the connectivity opportunity from the printer software UI. For mobile devices, you’ll require to install the latest version of the HP printer plug-in application.

Instance 1: If you have already connected the printer over a network system, have established the printer software on your PC, and have been handling the printer over the network, then perform the following points to print when connected to HP wireless direct or Wi-Fi Direct.

Connect the computer to the Hp Support Assistant wireless direct or Wi-Fi Direct connection, as explained earlier.
You can utilize the printer in the same method you did over the network connection. No new software installation is needed. The printer can stay attached to your home network as well. However, your computer can only connect to the printer OR your home network, not both at the corresponding time.

Instance 2: If you have earlier installed and practiced the printer with a USB cord or preferred the “Connect Later” choice from the software during installation, then complete the following steps to utilize the printer over the HP wireless direct or Wi-Fi Direct connection.

Attach the computer to the HP wireless direct or Wi-Fi Direct connection, as illustrated earlier.
Configure your HP printer settings from the printer software.

For Windows XP, Windows Vista, or Windows 7: Go to Start -> Programs -> HP -> {your printer model} -> Printer Setup & Software.
For Windows 8 or 8.1: Follow these steps –

- Open the Printer Software from the Start window (an icon for the printer model name) or the tile marked for your printer.
- Pick (click or touch) Utilities indicated on the top of the Printer Software screen.
- Choose Printer Setup & Software.
- Select “Connect a new printer”.
For Mac OS X: Launch Finder and move to Applications -> HP -> {your printer model} -> Printer Setup & Software.
You can also insert the printer software CD in your system, which will deliver the Welcome Back screen or get the Full Function software from http://h10025.www1.hp.com/ewfrf/wc/siteHome?cc=us&lc=en.
Hit “Connect new printer”.

Note: Do not choose “Convert a USB connected printer to wireless”.

In the Connection Options window, choose Wireless, and then hit Next.
Pick the printer from the printer’s detected window when displayed, and then finish the software installation.

Following setting up the connection, you will observe two printer icons in the printer’s folder for the Hp Support Assistant printer. The printer icon designated “Network” is the printer driver installed for HP wireless direct or Wi-Fi Direct. If you do not want to print using a USB cable connection, you can delete the HP printer icon other than the “Network” label.

Instance 3: If you have previously installed the printer by using the HP wireless direct or Wi-Fi Direct connection, moreover installed the printer software as well, and you require to manage the printer across a Wi-Fi network with a wireless router.

Initially, join your computer to the same wireless network you need to connect with the printer.
For Windows XP, Windows Vista, or Windows 7: Go to Start -> Programs -> HP -> {your printer model} -> Printer Setup & Software. Windows 8:>
- Open the Printer Software from the Start window (the icon for the printer model name) or from the tile marked for your printer.
- Choose Utilities on the top of the Printer Software window.
- Choose and click on Printer Setup & Software.
For Mac OS X: Launch Finder and go to Applications -> HP -> {your printer model} -> Printer Setup &aamp; Software.

- Open the Printer Software from the Start window (the icon for the printer model name) or from the tile marked for your printer.
- Choose Utilities on the top of the Printer Software window.
- Choose and click on Printer Setup & Software.

Choose “Reconfigure wireless settings”. For some printers, you will have to momentarily connect a USB cable linking the printer and the computer. For other printers with big displays, you will get commanded to operate the front panel Wireless Setup Wizard to connect the printer with your wireless network. Once the printer connects to your Wi-Fi network, you can use the printer, and no other software is required.

How to Setup HP Printers on Mac- USB Printer Setup?

You can set up your Hp Support Assistant printer with a USB cable connection on a Mac Operating System to get the most supported features from a USB connected printer, install the full feature HP driver.

Plan and prepare for the printer setup:-

Monitor requirements to plan for the USB-connection setup and driver installation.

Verify the following necessities and things before you start –
- The printer is switched on and is in an active state.
- Grab a USB cable less than 3 m (9 ft 10 in) in length.
- There is a free USB port on your PC: If you connect via a USB hub or docking station, the printer might not receive enough power to operate faultlessly.
Detach the printer USB cable from the PC and do not reconnect the cord until indicated throughout the driver installation process.

Install the driver and set up the connection:-

Based on your printer and its operating system version, a full feature driver or the Hp Support Assistant Easy Start supervised installation app is free to download.

Go to http://123hp-setupus.com, enter your printer model, and then hit Begin. According to your printer and operating system version, the controlled driver installation app HP Easy Start downloads, or you are redirected to the HP Software and Driver Downloads page to install the full feature driver.

Consider: If the Install screen displays, ensure HP Scan or HP Easy Scan gets picked if your printer has a scanner to facilitate full scan functionality.

If HP Easy Start downloads, then perform the on-screen directions to set up and install your HP printer. You do not require to finish the remaining steps mentioned if the setup is successful.
If Easy Start fails or your printer is not listed on http://123hp-setupus.com, proceed with these steps to install a driver from the HP website.

Access HP Software and Driver Downloads, enter your printer model, if requested, and then verify the operating system version is right.
Below Driver-Product Installation Software, tap on “Download” next to HP Easy Start or the full feature driver, according to the choices that exhibit, and then launch the HP Easy Start file or the HP .dmg file in the Downloads folder or browser bar to initiate the installation.
If you receive requests for a printer connection type, pick USB.
On the Install screen, be sure HP Scan or HP Easy Scan is selected if your printer has a scanner to allow full scan functionality.
If you get provoked to attach the printer to the printer line, click the name of your printer, then hit the Use or Print Using menu, pick the name of your printer from the pop-up menu, and then click Add.

NOTE: Choosing a distinctive driver from the Use menu can end in insufficient printer functionality.

Return to the HP installer to accomplish the installation.
Attempt to print, scan, or fax, as per your printer’s functionality.

Security learning and firewalls

Security Software installed on your PC is designed to guard your computer against menaces that can occur from outside your network. A security software series can carry different kinds of software such as anti-virus, anti-spyware, firewall, and child protection applications.

Firewalls are dedicated to blocking menaces from outside your network, but can sometimes obstruct interaction between devices on your network and can generate difficulties while utilizing network printers. In addition to your printer security software’s firewall, your operating system plus has a firewall for the corresponding reason.

Some of the most common firewall issues –

Difficulties you might encounter with firewalls incorporate:

While you are installing the printer software, the printer cannot get detected on the network.
Sometimes, you’re abruptly inefficient to print.
The printer displays that it is offline in the “printer” folder on the Windows operating system or the Printer list available on a Mac operating system.
HP software exhibits the printer status as “disconnected”, even though the printer gets connected to the network.
If you own an All-in-One, many functions, such as printing, work, while others, such as scanning, don’t.

How can you identify whether the problem is due to a firewall or not?

A quick problem-solving approach is to deactivate your firewall and check whether or not the problem goes away. Keep in mind to re-activate your firewall before proceeding to follow this method.

If you’re not positive that your computer has a firewall installed, you can download and run the HP Print and Scan Doctor (for Windows operating system only). This utility distinguishes various types of firewalls and can also inform you if there are other reasons for a network issue with your printer.

Firewall troubleshooting tips:-

Basic and best troubleshooting techniques:

A list of best methods that you can adopt to solve most issues related to firewalls presented here. For specific knowledge on your precise firewall settings, you should contact your firewall manufacturer.

Maintain your security software up to date. Many security software merchants deliver updates that fix known issues and supply the latest protection against new security menaces.
If your firewall possesses “High”, “Medium”, or “Low” security settings, then you should adopt the “Medium” setting when your computer gets connected to your network.

If you have ever modified any firewall settings from its default settings, then try moving back to the default setting.

If your firewall owns a setting described as a “trusted zone”, then you should employ this setting when your computer gets connected to your network.
If your firewall has a setting to “not show alert messages”, then you must disable it first. Otherwise, you won’t be able to receive any alerts. While installing the HP software and using the HP printer, you may notice alert messages from your firewall software that provide choices to “allow”, “permit”, or “unblock”. Allow all HP software that prompts an alert. Also, if that alert holds a “remember this action” or “create a rule for this” preference, then select it. It is how the firewall learns what can be trustworthy for your network.

Do not have more than one firewall activated at the corresponding time on your PC. An instance would be owning both the Windows firewall implemented by the operating system and a third party firewall activated at the corresponding interval. Having more than one firewall activated at the same time will not make your computer any safer and may even create obstacles.